Hatleys Fish & Chips

87 Main St, Falkirk, FK2 7NT

Payments

We accept all major credit and debit cards within are website and mobile apps. Payment processing is provided by Stripe.

We also accept cash on collection or delivery, we also accept cards in our shop.
We do everything we can to ensure you enjoy a hassle free secure service when ordering online with us. Our payments are handled by Stripe, one of the industries leading payment gateways.
No, actually if you factor in special offers and promotions we run within our website and mobile apps it will probably work out cheaper to enjoy a meal with us.

How it works

It's pretty simple really, download the Android or IOS app and add items to your order. Choose how you would like to pay, enter some details, sit back and relax whilst we bring your food straight to your door.
It takes less than a minute to create an account and enjoy all the benefits that come with it, although if you want you an checkout as a guest.
If you still need help or are still unsure of the order process you can get in touch with us and we will do our best to help.

Home Delivery

We deliver to the following areas:

For large orders we may delivery outside the catchment area, please call us to find out.
We process your order as soon as it hits our servers, our website and mobile apps will show you the current average delivery time. When your order is accepted we will notify you with a more precise delivery time.
We charge a standard £2.00 for delivery regardless of your postcode.

Preorder

Yes, it's nice and easy and saves you waiting in our shop, perfect if you're in a hurry.
Yes you can pre-order up to 5 days in advance, if paying by cash we may contact you to verify your order.

Privacy

If you have an account we store only the basic information about you which includes, telephone number, email and your name.
We can store your delivery address for convience, although you must choose to do so.

All information is encypted when stored on our server and we work constantly to ensure its safe and secure.
Of course, contact us and we will remove it within 24hours, or you can delete your account from the settings menu, this will delete all data related to your account.
No, we don't need to. We may store the last 4 digits of your credit card number with your permission for future orders.